2. Fill out the return/exchange form enclosed with your order specifying whether you would like an exchange or a refund. All returned goods must be accompanied by the return/exchange form.
3. Send the parcel to the address on the return/exchange form.
4. On receipt of the returned goods, we will give you a full refund of the amount paid for the goods (except shipping and handling). When returning goods on which you have received free shipping, this offer will no longer apply if the final amount falls under £80. £4 shipping charge will be deducted from the refund. Please allow up to 14 days for a refund.